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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"You guys are fantastic! "
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| By: Keith Raleigh,NC |
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"I bought a 2005 left over Triumph Bonneville America.... It was the best price I could find in the U.S. Mr. Domino was great and kept his word. A retired State trooper tied down my bike with words of encouragement and with a great attitude. I tride to tip him and he would not accept it. My experience is 5 star for price and keeping their word with a great attitude. A great experience for me.I called later with a problem I thought I had. A technician worked it out with me as I tried to describe my dilema which was not the bike fault but my lack of knowledge. The manager even called me twice to see if I got my ans... The girl at the desk is sweet and helpful. Believe me...this made my purchase swift and easy.
Thank You from a 55 yr. old ,have not ridden in 33 yr. rider
and I love the bike and the way it handles...just right with the seating position.
LLoyd White"
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| By: LLoyd Matthews,NC |
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"I recently purchased my 1998 R1100RT-p from these guys.
I had a great experience with these guys, and the bike I
purchased, even though it is 9 years old, it is in great
shape. All I have to do is paint it, in its new colors.
Once again, thanks Geof, Greg and John...for your great
honest help. You`re a great team...until next time."
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| By: Tom Raleigh,NC |
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"All the staff at Capital BMW have always provided the best in customer service. The new location is great and the selection of bikes couldn't be better. I offer the following as constructive criticism to help improve others experiences with Capital. Within the last few weeks I went to the website and entered a service request to have my K1200 LT serviced and the tires changed. I filled out all the required information, submitted the request and received an automatic response saying the request had been received and someone would be contacting me. Two weeks went by and the date I had requested came and went and I have sstill not been contacted. Obviously, no one is monitoring the website requests. It would be better not to offer the service than to offer something that is not working so that customers are disappointed. Again, I offer this as constructive criticism with the hopes that service is improved."
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| By: Sid Durham,NC |
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"I ride down from the Northern VA/Washington DC area for service. Need I say more?"
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| By: Van Alexandria,VA |
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"I have been a customer of Capitol BMW for over two years now and spent more money than my wife will ever know. All I can say is that every penny has been well spent and the service and help of the Capitol BMW crew is without equal. No matter how small or how big of problem I might have created the employees have helped me in any way that they could. I would never buy a machine from anyone else. "
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| By: Grant Cary,OH |
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"Part of what attracted me to BMW was it's riding community. My experience at Capitol has been a natural extension of that same thing. I've purchased 2 bikes from Capitol and wouldn't consider going anyplace else. I've always found what I need there whether it's a part, gear, or a suggestion based upon experience."
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| By: Ed ,NC |
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"The total BMW experience can be realised at Capitol BMW . BMW prides itself on quality and service and I can honestly say you see this here. I have been very pleased on all dimensions of service from the team . Plus , Saturdays are a great day to visit in particular with doughnuts , coffee, and other BMW riders to become acquainted with . "
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| By: Mark Cary,NC |
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"I can't tell you how nice it is to walk into a dealer ship and feel like your always welcome even if you stop in for a quick rest and coffee. When I purchased my new bike from(Geoff) never did I feel presured and they made sure that the bike I chose was the one I wanted and felt comfortable with.
The Service Department (Jon) takes time to explain details and what is going on with my bike on all my service trips. When I've had questions on accessorys Jon makes sure that everything is in order and most of the time I have the guys in the shop install them for me. Scott and Jason in the Shop always take time to answer any questions and when they work on my bike I know its done right.
Thank you Oliver and Crew,
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| By: David Clayton,NC |
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"Oliver sets a high bar for service. His dedication to helping the military and law enforcement is commendable. My R1100S is great and I was treated so well, I went back after a few years and bought a F 650 GS for my wife. The service department has taken care of me on every issue, without the hassle and interrogating that some others put you through. The guy they recommended for insurance, now has all of my motorcycles as I have not found a better deal anywhere. I wouldn't even think of going anywhere else to buy a motorcycle. It's more than a dealership, it's a relationship."
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| By: Danny ,NC |
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"I have had many motorcycles in my life. Generally the service and people left much to hope for...(RP charged me $50.00 for installing a battery... I bought from him). My experience with Oliver, Domino, Greg, Jeff, & John has been First Class. Everyone has been above and beyond the call of expectation, always anxious to help. Makes me want to buy a second! Thanks!!"
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| By: Dr Tracy Cary,NC |
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